Legal information
Privacy Notice
How Talent Cloud Global Ltd collects, uses, stores, and protects personal data across its websites and platform.
Overview
Privacy Notice
Last updated: 1 June 2026
Talent Cloud Global Ltd ("Talent Cloud", "we", "our", "us") is committed to protecting your privacy and handling your personal data responsibly.
This Privacy Notice explains how we collect, use, store and protect personal information when you visit our websites, create an account, participate in programmes delivered through our platform, engage with employers, providers or programme partners, or otherwise interact with Talent Cloud.
This Privacy Notice applies to talentcloudglobal.com, za.talentcloudglobal.com, za-admin.talentcloudglobal.com, and any associated applications, services and technology operated by Talent Cloud Global Ltd.
Contents
On this page
Full statement
Privacy Notice
Who We Are
Talent Cloud Global Ltd is the data controller responsible for your personal data.
- Talent Cloud Global Ltd
- 27 Walhatch Close
- Forest Row
- East Sussex
- RH18 5GT
- United Kingdom
- Email: support@talentcloudglobal.com
The Types of Personal Data We Collect
Identity Information
- Full name
- Preferred name
- Date of birth
- Gender (where provided)
- Profile photograph
Contact Information
- Email address
- Telephone number
- Postal address
Education and Employment Information
- Qualifications
- Certifications
- Training history
- Employment history
- Work experience
- CV information
Programme Information
- Programme participation records
- Onboarding activity
- Attendance information
- Readiness assessments
- Learning progress
- Placement activity
- Employer engagement activity
- Programme outcomes
Assessment Information
- Assessment responses
- Interview responses
- Readiness scores
- Assessment results
- Competency indicators
- Skills evidence
Audio, Video and Image Information
Where platform features require it, we may collect interview recordings, audio submissions, video submissions, and profile photographs.
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Login activity
- Platform usage information
Communications Information
- Support enquiries
- Feedback submissions
- Survey responses
- Communication preferences
How We Collect Personal Data
Directly From You
We collect personal data when you:
- Create an account
- Complete onboarding
- Undertake assessments
- Complete interviews
- Upload documents
- Communicate with us
Through Programme Partners
We may receive information from colleges, universities, training providers, employability providers, workforce programme operators, delivery partners, and employers where they have a lawful basis to share that information with us.
Automatically
When you access our websites or platform, certain technical and usage information is collected automatically through platform functionality and security systems.
How We Use Your Personal Data
Deliver Platform Services
- Account creation
- Onboarding
- Learner management
- Employer engagement
- Opportunity matching
- Placement management
- Programme administration
Deliver Assessments
- Readiness assessments
- Competency assessments
- Interview preparation
- Work-readiness evaluations
Track Programme Outcomes
- Participation
- Progression
- Placement activity
- Retention outcomes
- Programme reporting
Improve Services
- Platform performance
- Service quality
- Product development
- Operational improvement
Meet Legal Obligations
- Compliance requirements
- Audit requirements
- Safeguarding obligations
- Regulatory reporting
Lawful Basis for Processing
Contract
Where processing is necessary to provide platform services.
Legitimate Interests
Where processing is necessary to operate, improve and secure the platform.
Legal Obligations
Where processing is required by law.
Consent
Where consent is specifically required for a particular activity.
Artificial Intelligence and Automated Processing
Talent Cloud uses technology-assisted assessment and matching processes to support workforce and employability programmes.
This may include assessment scoring, interview analysis, readiness evaluation, opportunity matching, and recommendation generation.
These tools are designed to assist programme delivery and decision-making. Talent Cloud does not rely solely on automated processing to make final employment decisions on behalf of employers. Human review and employer decision-making remain important parts of the overall process.
Where required by applicable law, individuals may request information about automated processing activities and may exercise relevant privacy rights.
International Transfers
Talent Cloud primarily stores and processes data using secure cloud infrastructure.
Where personal data is transferred outside the United Kingdom or the country in which it was originally collected, appropriate safeguards will be implemented in accordance with applicable data protection laws.
Data Security
We maintain appropriate technical and organisational measures designed to protect personal data from unauthorised access, loss, misuse, alteration, and disclosure.
Access is restricted to authorised personnel and approved service providers with legitimate business requirements.
Data Retention
We retain personal data only for as long as necessary to provide services, support programme delivery, meet contractual obligations, satisfy legal and regulatory requirements, or establish, exercise or defend legal claims.
Where information is no longer required, it will be securely deleted or anonymised.
Children's Data
Talent Cloud may support programmes involving participants under the age of 18.
Where this occurs, personal data will be processed in accordance with applicable laws, safeguarding requirements and programme-specific arrangements. Additional protections may apply depending on programme requirements and participant age.
Your Rights
Subject to applicable law, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a supervisory authority
Requests
Requests may be submitted to support@talentcloudglobal.com.
Complaints
If you are unhappy with how we handle your personal data, please contact us first.
You also have the right to complain to the Information Commissioner's Office (ICO): www.ico.org.uk
Changes to This Privacy Notice
We may update this Privacy Notice periodically.
The latest version will always be available on our website and platform.
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