Build Around the Participant Journey
Connect to Work delivery requires clear coordination from referral and eligibility through personalised support, employer activity, job entry, retention and progression.
Make Fidelity Operational
Fidelity should be reflected in workflows, responsibilities, evidence and management information rather than treated only as a periodic assurance exercise.
Connect Caseload and Employer Operations
Participant support and employer engagement should operate as one system. Opportunities need to be relevant to participant goals, readiness and local labour demand.
Prepare Evidence Throughout Delivery
Eligibility, funded activity, progress, employer contact and job outcomes should be captured with clear ownership and review status.
- Referral and eligibility evidence
- Vocational profile and action planning
- Employer engagement activity
- Job start and retention evidence
- Management information and exception review
This guidance provides an operating perspective and is not legal, funding, procurement or statutory advice. Programme owners remain responsible for current requirements and professional decisions.